Taxi and minicab London cheap airport transfers at Pink Apple Cars
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CALL FROM OUTSIDE UK: 004420 3002 9029
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Privacy & Security Policy

Updated Privacy & Security Policy

We (AFM Global Ltd. Reg No. 09853240, T/A Pink Apple Cars) are committed to protecting your privacy and promise to collect & process your data safely and securely when you use, Airport Transfer Services provided by us or our website. 

Any personal data processed in line with our Privacy Policy is controlled by us, as the data controller.

Our Privacy Promise to You

Transparency – We will always tell you what data we’re collecting about you and how we use it. We never share your data with anyone and will never sell your data.

Secure – We are committed to always follow best industry practices to ensure your data is stored safe & secure. We protect the confidentiality, accuracy and availability of the information we collect about you.

Control – We will only send you SMS, WhatsApp or Email regarding your booking information, confirmation, completion & invoicing process. We may contact you via email about any offers from our side ONLY.


What information we collect about you?


  • Personal and contact information when you use our service online, via chat, Email or by phone. We may ask about your name, pickup address, drop off address, email address, telephone number(s), No. of luggage’s you may carry.
  • Details (and copies) of your communications and interactions with us via our Customer Care Team or otherwise, including by email, telephone (voice recordings),online via webchat, the feedback button or on any of social media channels.
  • We never keep records of any of financial details at all about you i.e. Credit / Debit Card details etc.
  • Technical information about your device or browser when you use our website, including geolocation data to determine what country you are accessing our website from, your internet protocol (IP) address, device ID, browser type and version and time zone setting, which may in some circumstances be personal data. This data remains secure on ZenDesk chat servers. You can read about their updated privacy policy on .

How and why we use your personal data about you?

  •  We only use your personal data to fulfil bookings made with us and we may contact you via SMS, WhatsApp, Email or via Online Chat in due course.
  • Staff Training – We may use copies of your communications with us including any voice recordings for Staff training purposes.
  • Fraud Prevention - We may use your personal and contact information, financial information, information about any transaction between you and us, information about your use of our website, or technical information, in order to undertake analysis for the purposes of identifying and dealing with any fraud or fraudulent activity.


Do we use Cookies?


  • Yes. We use cookies and similar technologies to recognise you, your browser and your device. We never store any information for advertisement purposes.
    • There are two main types of cookies and technology. Here's how and why we use them:
      • Strictly necessary cookies
        • These are cookies that are required for the operation of our website. Without these cookies, you will not be able to use some functionality on our website, such as signing into your account.
      •  Performance cookies
        • These cookies collect information about how you use our website and help us improve the way our website works by making it easier for you to navigate to and complete various tasks i.e. preparing quotes, making bookings etc.


Contact us.

If you have any questions or concerns regarding how we use your information, please contact our control centre on 020 3002 9029 or send us an email.


 Changes to this Privacy Policy

Any changes that we may make to our Privacy Policy in the future will be posted on our website. Where appropriate, we will notify you of the changes upon your next visit our website or via Email.

This Privacy Policy was last updated on 24th May 2018.

Clients Testimonials

Completely Satisfied

Thank you Pink Apple Cars , they arrived early for our trip to Luton airport , the cars were clean and tidy and the driver was very professional , helped us in and out with our cases and also took care of my 83 year old mum and her walking frame , could not be more helpful . On the way back we were delayed but guess what our driver waited 30 mins for us,we would definitely use Pink Apple Cars again , thank you so much.

5/ 5 Stars

November 05, 2018

Good and Reliable Service

I booked a car for 6 people from Luton Airport to London E1. The driver was waiting for us. He was professional and serious. We asked the driver to drop each one of us in a different location of the same area so we where charged more than quoted - completely understandable! I will book it again

5/ 5 Stars

October 23, 2018

An Excellent Service by A Professional Private Hire Company.

The smart suit dressed driver was waiting for me at Heathrow Airport, Terminal 5, at 22.50hrs after a scheduled on - time BA flight from Malaga in Spain after returning from a ten day guided holiday. The new BMW unmarked car was very clean and at that time of night very smooth and comfortable on the M25 and M40, both were very light in traffic, to my house close to Oxford, which only took 42 minutes. I will certainly use them again and also recommend them.

5/ 5 Stars

October 20, 2018